Frequently Asked Questions
Check out a few of the most common questions we have received from our players. Hopefully you can find the answer you’re looking for. If not, let us know and we’ll do our best to find out for you. Every question and comment is important to us no matter how simple or complex, so don’t hesitate in reaching out if you need additional help.
Will I actually be locked inside of a room?
Some games have you finding the way to open/unlock a door or passage. Others may have you completing a challenge or task. In all the games players have the ability to quit and simply leave the room.
Is an escape game like SAW or a Haunted house?
NO, other then being themed and looking neat our escape games are not like Haunted houses. The games dont have physical challenges and you dont need to run or defend yourself.
How long will I be there?
The game takes up to an hour depending on how clever you are. You should plan on being there 15
minutes in advance and will likely be in the building for around 90 minutes total. Games start promptly and we can't let anyone else in the room once the game begins.
Is there an Age requirement
Players of all ages can have fun and enjoy themselves.
To play without an adult in the room you must be 15 or older. If you book a private group you may bring any age players but some of the game is geared towards an adult mind. A adult must be on site at all times and under 18 players must have a waiver signed by an adult.
Kids of all ages have a blast in our games but we want the game to be safe, fun and under adult control at all times. You know your kids better than we do. If you believe your children may be a distraction to other participants who may not know them, then we strongly recommend that you book a private game (over the phone, 8+ people) during slower times.
Will I be in a room with people I don’t know?
Want to play with just your group? Then buyout a empty time slot or call us to workout the details in advance. No one may be in the room when you book but that may change before game time. Room slots stay open until the max person limit is reached. You may be playing with people you have never met, but that is also part of the fun! As you get into the game, you will be working together with everyone to get out. By the end, you may just have made some cool new friends!
How many people do I need?
You can book one ticket or up to 14, depending on the game. Some games require a minimum of players to start.
Want to book two or more games with the same start time? Call us for a custom package of 20-70 simultaneous players.
What should i bring to play a game?
Yourself, your friends, and your wits. Food and/or drink is not allowed in the game room. Smartphones are allowed, but pictures and/or videos are strictly prohibited in game environments. We also ask that unless it's an absolute emergency do not text, call or email or message while in game rooms.